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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Berman

September 25, 2026

5  out of  5
rating by Richard Berman
"Betsy was terrific and so helpful to work with!!"
We responded:
"Richard, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Vivian Suarez and Team "
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Russell Carlson

September 17, 2026

5  out of  5
rating by Russell Carlson
"Betsy was great- very prompt and courteous. Helped with claim and adding new coverage to current policy all at the same time with professionalism."
We responded:
"Wow, thank you for the 5-star review, Russell! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Angelia

September 17, 2026

5  out of  5
rating by Angelia
"Paula is amazing and so helpful. She was informative. Thank you for all your help."
We responded:
"Thank you so much for your kind review, Angelia!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Cole Smith

September 17, 2026

5  out of  5
rating by Cole Smith
"Paula Paola Torres was great! Saved me a lot of money and was super friendly and helpful! Will use her again and recommend"
We responded:
"Cole, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Stacey MacAlister

September 17, 2026

5  out of  5
rating by Stacey MacAlister
"THANKS Brandon, I greatly appreciate your expert assistance navigating rental insurance in addition to my SUV coverage for the past six years. THANKS to Vivian too for only hiring the BEST representatives like Brandon to assist us!💫 ROCK STAR TEAM!"
We responded:
"Thank you so much for the 5-star rating, Stacey! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
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Jeff Greaves

September 16, 2026

5  out of  5
rating by Jeff Greaves
"Used for new renter’s and auto for my son. Friendly and helpful. Nice savings from bundling."
We responded:
"Jeff, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
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Ozzy Headshots

September 11, 2026

5  out of  5
rating by Ozzy Headshots
"Betsy Merino was excellent, helped me promptly, efficiently, and with excellent knowledge and communication. Thanks Betsy! 🌟🌟🌟🌟🌟"
We responded:
"Ozzy, thank you for the fantastic review! We’re always here to support you with your insurance needs in West Palm Beach. "
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Sarah Sherman

September 9, 2026

5  out of  5
rating by Sarah Sherman
"Very attentive, polite and understanding. Betsy guided me throughout the whole process making the experience easy and understandable while getting the best rate that exists."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Veronica Le

September 8, 2026

5  out of  5
rating by Veronica Le
"Betsy was the agent who helped me navigate the convoluted world of insurance. She patiently answered my questions. She made sure that I got the best car coverage for half the price I was paying on my previous car insurance. Thank you, Betsy"
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Michael Levine

September 6, 2026

5  out of  5
rating by Michael Levine
"Great experience insuring a collector vehicle. Betsy was attentive and professional."
We responded:
"Thank you so much for your kind review, Michael!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Viviana Montano

September 4, 2026

5  out of  5
rating by Viviana Montano
"Excelente servicio por parte de Juan Carlos! Fue muy amable y profesional, y respondió todas mis preguntas con claridad. Me ayudó a entender mejor mis opciones y estuvo pendiente durante todo el proceso. Agradezco mucho su ayuda y recomiendo su excelente servicio."
We responded:
"Viviana, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
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Swapon Chitra

September 4, 2026

5  out of  5
rating by Swapon Chitra
"Paola is a very nice cooperative person. I am very glad to Paola's work and believe."
We responded:
"Wow, thank you for the 5-star review, Swapon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Nancy Carballo

September 4, 2026

5  out of  5
rating by Nancy Carballo
"I had a great experience working with Paola at this location. She was very knowledgeable and communicative! I know I can always rely on her to have my best interest!"
We responded:
"Thank you so much for the 5 stars, Nancy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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David Harosh

September 3, 2026

5  out of  5
rating by David Harosh
"I am using this office, more the 7 years, at any time where I asked for request, the answer was quickly professional. I am highly recommended to used this office. You can reach ne to hear more about.
Everyone should be happy to have them."
We responded:
"Hi David, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vivian Suarez’s team.  Please reach out to us if any questions come up!  - Vivian Suarez’s Insurance Team "
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Cynthia Oden

August 28, 2026

5  out of  5
rating by Cynthia Oden
"Great follow up and staying in contact until mission completed. Awesome team came back because they responded in a timely manner and provided savings"
We responded:
"Cynthia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our West Palm Beach insurance team is always here and happy to help. "
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Robert Stotz

August 27, 2026

5  out of  5
rating by Robert Stotz
"Paula was very patient and answered all my questions. She provided excellent customer service and I appreciate her professionalism."
We responded:
"Thank you so much for your kind review, Robert!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Amy Kayce

August 27, 2026

5  out of  5
rating by Amy Kayce
"Betsy Merino provided exceptional service in transferring my auto and umbrella policies over to State Farm. She answered all my questions and concerns and helped me feel very confident with my decision. I will absolutely refer her to anyone looking to compare their current rates. Betsy’s knowledge and expertise is top notch."
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Joel Nicholson

August 25, 2026

5  out of  5
rating by Joel Nicholson
"Paula Torres was awesome . She gave all the info I needed , with great enthusiasm . StateFarm is fortunate to have such a great employee . Thank you Paula"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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LMV Auto Tag Services

August 24, 2026

5  out of  5
rating by LMV Auto Tag Services
"I've been working with Juan Carlos Diaz at State Farm and the experience has been excellent from start to finish. He's knowledgeable, patient, and always takes the time to explain my options clearly instead of rushing through things. Whenever I have questions or need to make changes to my policy, he responds quickly and makes the whole process simple and stress-free.

It's clear he genuinely cares about finding the right coverage for his clients, not just closing a sale. I highly recommend Juan Carlos and this State Farm agency to anyone looking for reliable, honest service."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
Profile photo of Patrick Lafferty

Patrick Lafferty

August 21, 2026

5  out of  5
rating by Patrick Lafferty
"Great job to Paola and team at this office!!"
We responded:
"Thank you so much for the 5-star rating, Patrick! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
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Valentina Zuniga

August 20, 2026

5  out of  5
rating by Valentina Zuniga
"Paola was so pleasant to work with!! super recommend 🥰🥰🥰"
We responded:
"Thank you for the 5-star review of Vivian Suarez’s team - we really appreciate your kind words! "
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eboni

August 20, 2026

5  out of  5
rating by eboni
"Niyah Williams was such a breath of fresh air for me, during this process! She was patient and very knowledgeable! Ms. Niyah provided top notch service, and addressed all my questions and concerns. I would definitely recommend her to anyone, who asks!!!"
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Juan Sanchez

August 19, 2026

5  out of  5
rating by Juan Sanchez
"Juan Carlos went above and beyond to ensure that I understood and got the appropriate coverage. He was very helpful and patient in explaining and ensuring top service."
We responded:
"juan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Alper Sualp

Alper Sualp

August 18, 2026

5  out of  5
rating by Alper Sualp
"Paula Torres was amazing to work with! She was very friendly, professional, and had such a positive and welcoming energy. She explained everything clearly and made the whole experience easy and comfortable. I really appreciate her kindness and great customer service. Highly recommend Paula!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in West Palm Beach. "
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Theresa Drapkin

August 17, 2026

5  out of  5
rating by Theresa Drapkin
"Brandon was so helpful. He helped me problem-solve and took care of researching a new plan for our family and assisted with the policy setup, as well as answering all of my questions by phone and email. He was a pleasure to work with! Thank you!"
We responded:
"Hi Theresa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Vivian Suarez "