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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Oden

August 28, 2026

5  out of  5
rating by Cynthia Oden
"Great follow up and staying in contact until mission completed. Awesome team came back because they responded in a timely manner and provided savings"
We responded:
"Cynthia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our West Palm Beach insurance team is always here and happy to help. "
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Robert Stotz

August 27, 2026

5  out of  5
rating by Robert Stotz
"Paula was very patient and answered all my questions. She provided excellent customer service and I appreciate her professionalism."
We responded:
"Thank you so much for your kind review, Robert!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Amy Kayce

August 27, 2026

5  out of  5
rating by Amy Kayce
"Betsy Merino provided exceptional service in transferring my auto and umbrella policies over to State Farm. She answered all my questions and concerns and helped me feel very confident with my decision. I will absolutely refer her to anyone looking to compare their current rates. Betsy’s knowledge and expertise is top notch."
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Joel Nicholson

August 25, 2026

5  out of  5
rating by Joel Nicholson
"Paula Torres was awesome . She gave all the info I needed , with great enthusiasm . StateFarm is fortunate to have such a great employee . Thank you Paula"
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LMV Auto Tag Services

August 24, 2026

5  out of  5
rating by LMV Auto Tag Services
"I've been working with Juan Carlos Diaz at State Farm and the experience has been excellent from start to finish. He's knowledgeable, patient, and always takes the time to explain my options clearly instead of rushing through things. Whenever I have questions or need to make changes to my policy, he responds quickly and makes the whole process simple and stress-free.

It's clear he genuinely cares about finding the right coverage for his clients, not just closing a sale. I highly recommend Juan Carlos and this State Farm agency to anyone looking for reliable, honest service."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
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Patrick Lafferty

August 21, 2026

5  out of  5
rating by Patrick Lafferty
"Great job to Paola and team at this office!!"
We responded:
"Thank you so much for the 5-star rating, Patrick! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
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Valentina Zuniga

August 20, 2026

5  out of  5
rating by Valentina Zuniga
"Paola was so pleasant to work with!! super recommend 🥰🥰🥰"
We responded:
"Thank you for the 5-star review of Vivian Suarez’s team - we really appreciate your kind words! "
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eboni

August 20, 2026

5  out of  5
rating by eboni
"Niyah Williams was such a breath of fresh air for me, during this process! She was patient and very knowledgeable! Ms. Niyah provided top notch service, and addressed all my questions and concerns. I would definitely recommend her to anyone, who asks!!!"
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Juan Sanchez

August 19, 2026

5  out of  5
rating by Juan Sanchez
"Juan Carlos went above and beyond to ensure that I understood and got the appropriate coverage. He was very helpful and patient in explaining and ensuring top service."
We responded:
"juan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alper Sualp

August 18, 2026

5  out of  5
rating by Alper Sualp
"Paula Torres was amazing to work with! She was very friendly, professional, and had such a positive and welcoming energy. She explained everything clearly and made the whole experience easy and comfortable. I really appreciate her kindness and great customer service. Highly recommend Paula!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in West Palm Beach. "
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Theresa Drapkin

August 17, 2026

5  out of  5
rating by Theresa Drapkin
"Brandon was so helpful. He helped me problem-solve and took care of researching a new plan for our family and assisted with the policy setup, as well as answering all of my questions by phone and email. He was a pleasure to work with! Thank you!"
We responded:
"Hi Theresa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Vivian Suarez "
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Jose Luis Palet Pereira

August 17, 2026

5  out of  5
rating by Jose Luis Palet Pereira
"Great service and always happy to help, Thank you"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
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Alexandra Andreeva

August 12, 2026

5  out of  5
rating by Alexandra Andreeva
"Great specialist! Paola helped me with renters insurance. She was very profesional and fast."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Palm Beach insurance team. "
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Ricardo Gurgel

August 11, 2026

5  out of  5
rating by Ricardo Gurgel
"I have had my insurance through this agency for years and they are great! I called to add a new vehicle and Betsy Merino was super friendly and helpful. Had the insurance card in my inbox in no time. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
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Liz Logan

August 11, 2026

5  out of  5
rating by Liz Logan
"I had an absolutely wonderful experience with Paula the customer service representative. She was kind, professional, and genuinely helpful throughout the entire. She went above and beyond and I felt valued as a customer. It’s rare to receive such exceptional customer service, and I truly appreciate the time and care Paula took to help me. She is a wonderful representative and a real asset to the company. Thank you State Farm 😊"
We responded:
"Hi Liz, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Vivian Suarez "
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Davis Johnson

August 10, 2026

5  out of  5
rating by Davis Johnson
"Brandon always takes such great care of all my needs. Highly recommend!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ivonne Stephens

August 8, 2026

5  out of  5
rating by Ivonne Stephens
"They have always been very helpful. I have several policies with them. Recently, Brandon was extremely helpful and filled out the required paperwork very quickly."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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TheT3RICH

August 7, 2026

5  out of  5
rating by TheT3RICH
"Very knowledgeable and very helpful"
We responded:
"Thank you so much for the 5 stars, TheT3RICH! We truly appreciate your feedback and are always happy to help whenever you need us. "
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joan schonherz

August 5, 2026

5  out of  5
rating by joan schonherz
"Betsy was amazing!!! She saved us money and made us feel very comfortable with our coverage for our car and umbrella I highly recommend this agency!"
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Mike Hoffman

August 4, 2026

5  out of  5
rating by Mike Hoffman
"Been working with these folks for a few months and they are great. A routine call to Jackie saved me $30 a month. Great staff very easy to work with 10 out of 10 highly recommend."
We responded:
"Thank you for taking the time to leave such a wonderful review, Mike! We’re thrilled to hear that Betsy made your experience a breeze. 😊 Her kindness and support truly make a difference! We appreciate your feedback and can’t wait to assist you again in the future. If you need anything else, just let us know! 🙌 Vivian Suarez - State Farm Insurance Agent"
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Stephane Merot

August 4, 2026

5  out of  5
rating by Stephane Merot
"Brandon is absolutely amazing in customer service and was able to answer all my questions and advise. The best! Thank you Brandon"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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William Gray

July 31, 2026

5  out of  5
rating by William Gray
"PAULA WAS INCREDIBLY HELPFUL AND A PLEASURE TO SPEAK WITH. to speak with. Kudos to Paula and the entire team for their outstanding professionalism."
We responded:
"Hi William, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vivian Suarez’s team.  Please reach out to us if any questions come up!  - Vivian Suarez’s Insurance Team "
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Kylee Teller

July 31, 2026

5  out of  5
rating by Kylee Teller
"Been very helpful with my transition to Florida from Missouri and even saved a little bit of money. Thank you so much"
We responded:
"Thank you so much for the 5-star rating, Kylee! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
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geryl kramer

July 30, 2026

5  out of  5
rating by geryl kramer
"I moved to Florida last year and I’ve been working with Brandon at State Farm, Vivian Suarez agency. Brandon has been helping me with my homeowners insurance and he’s been very very knowledgeable, thorough, and he follows up on questions or issues. Having someone at the agency who has specialized in homeowners insurance has been very helpful. I thoroughly enjoy working with him and the rest of the group at State Farm."
We responded:
"geryl, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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KachinaACDagility

July 30, 2026

5  out of  5
rating by KachinaACDagility
"A great experience getting my New Auto Insurance Policy. I’m very happy with the service and help getting through the process. Thank you very much. I am happy to be able to save money."
We responded:
"KachinaACDagility, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my West Palm Beach insurance team! - Your State Farm Agent, Vivian Suarez "