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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RHINO SLAYER

June 19, 2026

5  out of  5
rating by RHINO SLAYER
"Very nice and helpful. Saved me a lot of money by bundling home and auto insurance. Thank you very much!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vivian Suarez’s Team. "
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Jesus Salcedo

June 18, 2026

5  out of  5
rating by Jesus Salcedo
"Betsy was very helpful and make the process very simple.
Today, I called to add extra protection in my auto policy."
We responded:
"We are grateful for your 5-star review, Jesus! Thanks for taking a moment to share your positive rating of State Farm Agent Vivian Suarez’s Team here in West Palm Beach . "
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Alex Frantzis

June 18, 2026

5  out of  5
rating by Alex Frantzis
"I rarely take the time to write reviews, but my experience with Niyah was exceptional and absolutely deserves recognition.
From the very first conversation, Niyah demonstrated a level of professionalism, knowledge, and genuine care that is becoming increasingly rare in customer service today. She took the time to thoroughly explain my options, answered every question with patience and clarity, and made what can often be a confusing process feel simple and stress-free.
What impressed me most was that I never felt like I was being "sold" something. Instead, Niyah focused on understanding my needs and helping me find the best coverage for my situation. Her honesty, responsiveness, and attention to detail immediately built trust and confidence.
State Farm should consider itself fortunate to have someone like Niyah representing its brand. She embodies the type of customer-focused service that not only earns clients but creates long-term relationships. Employees like her are the reason customers stay loyal and confidently recommend a company to family and friends.
If you're considering insurance and have the opportunity to work with Niyah, do yourself a favor and reach out to her. Her expertise, professionalism, and commitment to customer satisfaction are second to none. She turned what I expected to be a routine insurance inquiry into an outstanding customer experience.
Thank you, Niyah, for going above and beyond. You are a tremendous asset to State Farm, and your dedication does not go unnoticed.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Vivian Suarez’s Team here in West Palm Beach . "
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Miguel Santamaria

June 18, 2026

5  out of  5
rating by Miguel Santamaria
"Awesome experience!! Sweetest most patient people ever, got me a great policy and worked with me on everything I needed to cover! Ask for Betsy when you call, highly recommend!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Bradford Warren

June 12, 2026

5  out of  5
rating by Bradford Warren
"Very efficient office. Paola Torres is amazing. I highly recommend calling her for your insurance needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Vivian Suarez’s Team. "
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Dayanna Camacho

June 11, 2026

5  out of  5
rating by Dayanna Camacho
"Brittney was very helpful, professional, and easy to work with. She explained my options clearly and helped me find great car insurance coverage. Highly recommend!”"
We responded:
"Wow, thank you for the 5-star review, Dayanna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ashley Gude

June 10, 2026

5  out of  5
rating by Ashley Gude
"Very helpful staff ... and always available to explain or make decisions about changes to policies."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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C B

June 10, 2026

5  out of  5
rating by C B
"The SMOOTHEST experience. Niyah knocked it out of the park- she was super quick to answer all my questions and get back to me with a quote. She made sure I was getting the best package for my situation and was truly a joy to work with. Can’t recommend her and the team here enough!"
We responded:
"C, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kwabs Frimpong

June 9, 2026

5  out of  5
rating by Kwabs Frimpong
"Worked with Brandon on updating my policy. He was extremely responsive and was able to handle my inquiry same day. Excellent service."
We responded:
"Wow, thank you for the 5-star review, Kwabs! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Michael Tom

June 5, 2026

5  out of  5
rating by Michael Tom
"Paola Torres helped me add vehicle insurance quickly and effectively. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Paola Rojas

June 5, 2026

5  out of  5
rating by Paola Rojas
"Betsy Merino me asesoró completamente para conseguir un muy buen precio en mis pólizas de carro, se tomó el tiempo para mirar varias ofertas, recomiendo su trabajo."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in West Palm Beach to know that you had such a wonderful experience with us here on State Farm Agent Vivian Suarez’s Team."
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Nicholas Parks

June 3, 2026

5  out of  5
rating by Nicholas Parks
"Brandon Martinez at the Vivian Suarez (State Farm) Agency saved me $2,000 a year in home insurance premiums. He was fast and professional. Thank you!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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shimmy

June 3, 2026

5  out of  5
rating by shimmy
"Gave me the best quote for my auto insurance policy and she was super nice. Betsy was very welcoming and made you feel like you were talking to a friend vs an agent"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Vivian Suarez’s Team. "
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Joe Jones

June 3, 2026

5  out of  5
rating by Joe Jones
"Always a pleasure, prompt response. I am very satisfied with the service."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Vivian Suarez’s Team. "
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Sarah Lovely

June 2, 2026

5  out of  5
rating by Sarah Lovely
"Thank you for being so understanding and knowledgeable. Even though I was purchasing insurance.... Felt like premier customer service and I enjoyed the conversations. Ended up saving $500/6 months! Thank you!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Vivian Suarez’s Team. "
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Dan Shields

May 29, 2026

5  out of  5
rating by Dan Shields
"Wow! Brandon Marintez takes care of his customers as if they are his own family. I really appreciate Brandon's support and can not recommend him enough!"
We responded:
"Thank you so much for the 5-stars, Dan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Vivian Suarez’s Team anytime."
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connie wehle

May 29, 2026

5  out of  5
rating by connie wehle
"Walter Velaquez was amazing! Fast, efficient and very informative. Thank you so very much!"
We responded:
"Thank you for the amazing review, connie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Neicia B

May 28, 2026

5  out of  5
rating by Neicia B
"Niyah was very friendly and helpful. Thanks for making this process a breeze. 🫶🏽"
We responded:
"Neicia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Victoria Goodson

May 26, 2026

5  out of  5
rating by Victoria Goodson
"Niyah was excellent! Very kind from the start and very helpful with getting the lowest payments."
We responded:
"We appreciate your review, Victoria. We are so happy that you had such a wonderful experience with State Farm Agent Vivian Suarez’s Team here in West Palm Beach ! "
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Wilbert Hernandez

May 18, 2026

5  out of  5
rating by Wilbert Hernandez
"Paola fue super exelente tubo mucha pasiensias para canselar mi seguro anterior estubo tres hora alludandome muy agradesido y contento con su servisio"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Vivian Suarez’s Team. "
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Myriam ME

May 18, 2026

5  out of  5
rating by Myriam ME
"Paula was awesome!!!!"
We responded:
"Myriam, thank you for your wonderful review of State Farm Agent Vivian Suarez’s Team!"
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Nancy Pipolo

May 15, 2026

5  out of  5
rating by Nancy Pipolo
"Excellent service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Luz Mallarino

May 8, 2026

5  out of  5
rating by Luz Mallarino
"Sra Paola Torres was so nice and great ."
We responded:
"Thank you for the 5-star review, Luz! Here on State Farm Agent Vivian Suarez’s Team, we are proud to serve our community and appreciate your recognition. "
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Charles holt

May 7, 2026

5  out of  5
rating by Charles holt
"We are extremely grateful for Niya at State Farm. Her customer service is truly outstanding, and she always goes above and beyond to help with anything we need. No matter the question or situation, she is always just a phone call away and responds quickly with professionalism and care. It’s rare to find someone so dedicated and reliable these days. We highly recommend Niya to anyone looking for an insurance agent who genuinely cares about her clients. Thank you for all that you do!"
We responded:
"We appreciate your review, Charles. We are so happy that you had such a wonderful experience with State Farm Agent Vivian Suarez’s Team here in West Palm Beach ! "
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Miral Anastas

May 6, 2026

5  out of  5
rating by Miral Anastas
"Niyah helped me thru my process of purchasing an auto policy. She was super patient while I was going thru my out of state move and gathering all the docs I needed. Extremely informative as well and worked with me to ensure I was happy with my policy, numbers and comfortable with my coverages. Amazing service!!!! 10/10!"
We responded:
"Thank you for the fantastic review, Miral! We are always here to help with your insurance needs here in West Palm Beach . "