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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Sherman

September 9, 2026

5  out of  5
rating by Sarah Sherman
"Very attentive, polite and understanding. Betsy guided me throughout the whole process making the experience easy and understandable while getting the best rate that exists."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Veronica Le

September 8, 2026

5  out of  5
rating by Veronica Le
"Betsy was the agent who helped me navigate the convoluted world of insurance. She patiently answered my questions. She made sure that I got the best car coverage for half the price I was paying on my previous car insurance. Thank you, Betsy"
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Michael Levine

September 6, 2026

5  out of  5
rating by Michael Levine
"Great experience insuring a collector vehicle. Betsy was attentive and professional."
We responded:
"Thank you so much for your kind review, Michael!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Viviana Montano

September 4, 2026

5  out of  5
rating by Viviana Montano
"Excelente servicio por parte de Juan Carlos! Fue muy amable y profesional, y respondió todas mis preguntas con claridad. Me ayudó a entender mejor mis opciones y estuvo pendiente durante todo el proceso. Agradezco mucho su ayuda y recomiendo su excelente servicio."
We responded:
"Viviana, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
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Swapon Chitra

September 4, 2026

5  out of  5
rating by Swapon Chitra
"Paola is a very nice cooperative person. I am very glad to Paola's work and believe."
We responded:
"Wow, thank you for the 5-star review, Swapon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Nancy Carballo

September 4, 2026

5  out of  5
rating by Nancy Carballo
"I had a great experience working with Paola at this location. She was very knowledgeable and communicative! I know I can always rely on her to have my best interest!"
We responded:
"Thank you so much for the 5 stars, Nancy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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David Harosh

September 3, 2026

5  out of  5
rating by David Harosh
"I am using this office, more the 7 years, at any time where I asked for request, the answer was quickly professional. I am highly recommended to used this office. You can reach ne to hear more about.
Everyone should be happy to have them."
We responded:
"Hi David, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vivian Suarez’s team.  Please reach out to us if any questions come up!  - Vivian Suarez’s Insurance Team "
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Cynthia Oden

August 28, 2026

5  out of  5
rating by Cynthia Oden
"Great follow up and staying in contact until mission completed. Awesome team came back because they responded in a timely manner and provided savings"
We responded:
"Cynthia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our West Palm Beach insurance team is always here and happy to help. "
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Robert Stotz

August 27, 2026

5  out of  5
rating by Robert Stotz
"Paula was very patient and answered all my questions. She provided excellent customer service and I appreciate her professionalism."
We responded:
"Thank you so much for your kind review, Robert!  If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent   "
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Amy Kayce

August 27, 2026

5  out of  5
rating by Amy Kayce
"Betsy Merino provided exceptional service in transferring my auto and umbrella policies over to State Farm. She answered all my questions and concerns and helped me feel very confident with my decision. I will absolutely refer her to anyone looking to compare their current rates. Betsy’s knowledge and expertise is top notch."
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
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Joel Nicholson

August 25, 2026

5  out of  5
rating by Joel Nicholson
"Paula Torres was awesome . She gave all the info I needed , with great enthusiasm . StateFarm is fortunate to have such a great employee . Thank you Paula"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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LMV Auto Tag Services

August 24, 2026

5  out of  5
rating by LMV Auto Tag Services
"I've been working with Juan Carlos Diaz at State Farm and the experience has been excellent from start to finish. He's knowledgeable, patient, and always takes the time to explain my options clearly instead of rushing through things. Whenever I have questions or need to make changes to my policy, he responds quickly and makes the whole process simple and stress-free.

It's clear he genuinely cares about finding the right coverage for his clients, not just closing a sale. I highly recommend Juan Carlos and this State Farm agency to anyone looking for reliable, honest service."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
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Patrick Lafferty

August 21, 2026

5  out of  5
rating by Patrick Lafferty
"Great job to Paola and team at this office!!"
We responded:
"Thank you so much for the 5-star rating, Patrick! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
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Valentina Zuniga

August 20, 2026

5  out of  5
rating by Valentina Zuniga
"Paola was so pleasant to work with!! super recommend 🥰🥰🥰"
We responded:
"Thank you for the 5-star review of Vivian Suarez’s team - we really appreciate your kind words! "
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eboni

August 20, 2026

5  out of  5
rating by eboni
"Niyah Williams was such a breath of fresh air for me, during this process! She was patient and very knowledgeable! Ms. Niyah provided top notch service, and addressed all my questions and concerns. I would definitely recommend her to anyone, who asks!!!"
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Juan Sanchez

August 19, 2026

5  out of  5
rating by Juan Sanchez
"Juan Carlos went above and beyond to ensure that I understood and got the appropriate coverage. He was very helpful and patient in explaining and ensuring top service."
We responded:
"juan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alper Sualp

August 18, 2026

5  out of  5
rating by Alper Sualp
"Paula Torres was amazing to work with! She was very friendly, professional, and had such a positive and welcoming energy. She explained everything clearly and made the whole experience easy and comfortable. I really appreciate her kindness and great customer service. Highly recommend Paula!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in West Palm Beach. "
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Theresa Drapkin

August 17, 2026

5  out of  5
rating by Theresa Drapkin
"Brandon was so helpful. He helped me problem-solve and took care of researching a new plan for our family and assisted with the policy setup, as well as answering all of my questions by phone and email. He was a pleasure to work with! Thank you!"
We responded:
"Hi Theresa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Vivian Suarez "
Profile photo of Jose Luis Palet Pereira

Jose Luis Palet Pereira

August 17, 2026

5  out of  5
rating by Jose Luis Palet Pereira
"Great service and always happy to help, Thank you"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
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Alexandra Andreeva

August 12, 2026

5  out of  5
rating by Alexandra Andreeva
"Great specialist! Paola helped me with renters insurance. She was very profesional and fast."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Palm Beach insurance team. "
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Ricardo Gurgel

August 11, 2026

5  out of  5
rating by Ricardo Gurgel
"I have had my insurance through this agency for years and they are great! I called to add a new vehicle and Betsy Merino was super friendly and helpful. Had the insurance card in my inbox in no time. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
Profile photo of Liz Logan

Liz Logan

August 11, 2026

5  out of  5
rating by Liz Logan
"I had an absolutely wonderful experience with Paula the customer service representative. She was kind, professional, and genuinely helpful throughout the entire. She went above and beyond and I felt valued as a customer. It’s rare to receive such exceptional customer service, and I truly appreciate the time and care Paula took to help me. She is a wonderful representative and a real asset to the company. Thank you State Farm 😊"
We responded:
"Hi Liz, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Vivian Suarez "
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Davis Johnson

August 10, 2026

5  out of  5
rating by Davis Johnson
"Brandon always takes such great care of all my needs. Highly recommend!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ivonne Stephens

August 8, 2026

5  out of  5
rating by Ivonne Stephens
"They have always been very helpful. I have several policies with them. Recently, Brandon was extremely helpful and filled out the required paperwork very quickly."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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TheT3RICH

August 7, 2026

5  out of  5
rating by TheT3RICH
"Very knowledgeable and very helpful"
We responded:
"Thank you so much for the 5 stars, TheT3RICH! We truly appreciate your feedback and are always happy to help whenever you need us. "