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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Leonard

January 3, 2025

5  out of  5
rating by Christopher Leonard
"Elis was very kind and efficient with her customer service skills and help in attending to process my payments and courteous and personable too. I thank her and will continue to request for her in the future."
We responded:
"Thank you for your fantastic review! We're glad to hear that Elis provided you with kind and efficient service. We appreciate your recognition of her efforts and look forward to serving you again. We’ll be sure to share your compliments with Elis!"
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Judith Dumervil

December 27, 2024

5  out of  5
rating by Judith Dumervil
"Jessica Coker has been such a great asset to the Dumervil family and State Farm. She has gone above and beyond with helping are family with critical issues we've had to endure this year! From car insurance to home insurance, she is truly number one in our book. We are forever grateful for her hard work, her professionalism, and her patience that she has shown us. ❤️"
We responded:
"Thank you for sharing your experience with Jessica Coker! We’re thrilled she has been a valuable asset to your family this year. If you need further assistance or have any questions, please feel free to reach out. We’re here for you!"
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Leamsi Borges

December 27, 2024

5  out of  5
rating by Leamsi Borges
"Had a great experience transferring insurances from another state and new vehicles. Betsy was very helpful, professional and patient while answering my never ending questions. Highly recommend this agent and the staff."
We responded:
"Thank you for your positive feedback! We're delighted to hear that you had a great experience transferring your insurance and that Betsy was able to assist you with your questions. We look forward to serving you in the future, and we appreciate your recommendation! If you need anything else, don’t hesitate to reach out."
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Jim 007

December 23, 2024

5  out of  5
rating by Jim 007
"Great Insurance Agency! Betsy was very knowledgeable, responsive, explained everything clearly and saved me almost 50% premium on our condo in Florida with almost identical coverage."
We responded:
"Thank you for your fantastic review! We’re glad Betsy provided excellent service and saved you on your condo insurance. Our team is here to help, so feel free to reach out if you have any questions in the future. We appreciate your trust in us!"
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David Jones

December 23, 2024

5  out of  5
rating by David Jones
"Betsy gave me prompt quotes and revised them to my specifications. Saved me $ over AARP/Hartford insurance I had."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leon Sewell

December 19, 2024

5  out of  5
rating by Leon Sewell
"Paola provided good service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paola provided you with great service. We strive to ensure that our customers have a positive experience, and your feedback motivates us to keep up the good work. We hope to see you again soon!"
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Eydie Greene

December 18, 2024

5  out of  5
rating by Eydie Greene
"Only wonderful things to say about Jessica Coker, an insurance agent with Vivian Suarez' State Farm Insurance company. Jessica is thorough, knowledgeable and responds promptly. Explains well areas of insurance that need clarification."
We responded:
"Thank you for your wonderful feedback about Jessica Coker! We're delighted to hear you had a positive experience at Vivian Suarez' State Farm Insurance. Jessica’s dedication to thorough and knowledgeable service is truly appreciated. If you have any more questions or need assistance, don’t hesitate to reach out!"
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Loua765

December 17, 2024

5  out of  5
rating by Loua765
"Jessica Coker Account Manager, is a true professional. Upon hearing my dilemma with my home insurance company immediately reviewed my insurance issues and made sound . recommendations that I followed up on. The results where fast, professional, and highly favorable to me when dealing with the insurer; saving me a bundle of cash as well, with no loss of coverage or time. I highly recommend Ms. Coker's services through the Vivian Suarez State Farm Agency. Please ask for her, you will not be disappointed!"
We responded:
"Thank you for your fantastic review! We're delighted to hear about your positive experience with Jessica Coker. Her dedication to providing effective solutions is truly commendable. We appreciate your recommendation and your feedback. If you need further assistance, please don't hesitate to reach out. Thank you for choosing the Vivian Suarez State Farm Agency!"
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kazi tanjim

December 12, 2024

5  out of  5
rating by kazi tanjim
"Betsy"
We responded:
"We appreciate your review! Thank you for choosing State Farm for your insurance needs!"
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Scott Sowa

December 12, 2024

5  out of  5
rating by Scott Sowa
"Just had the pleasure of working with Besty on my car insurance. I couldn't be more satisfied."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Betsy on your car insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need further assistance, feel free to reach out. Safe travels!"
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Alex Gomez

December 10, 2024

5  out of  5
rating by Alex Gomez
"I called in and was greeted with Betsy Merino, she made the whole process quick and simple with a quote half of what I was previously paying with my old insurer. She was kind, friendly and very patient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karen Grattz

December 7, 2024

5  out of  5
rating by Karen Grattz
"Paola es la mejor agente de seguros que podría encontrar. El proceso fue rápido, conveniente y el precio de mi seguro es de lejos mucho mejor que la competencia para el mismo tipo de aseguranza gracias a que ella así lo hizo posible. Totalmente recomendado!"
We responded:
"¡Muchas gracias por tu reseña tan positiva! Nos alegra saber que Paola pudo ayudarte de manera rápida y conveniente, y que lograste obtener un gran precio en tu seguro. Tu recomendación significa mucho para nosotros. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Yoanis Vuros

December 6, 2024

5  out of  5
rating by Yoanis Vuros
"I recently had the pleasure of working with Paola,she made the insurance process very easy,friendly and understandable.I highly recommend her to anyone who’s looking for insurance agents that puts customers first."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Paola was able to make your insurance experience smooth and enjoyable. Our team always strives to prioritize our customers, and it's great to know that Paola delivered on that promise. We truly appreciate your recommendation and look forward to assisting you and others in the future!"
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Lashonda Littles

December 3, 2024

5  out of  5
rating by Lashonda Littles
"If you are in need of auto insurance look no further. Paola Torres, was very knowledgeable and caring throughout my process. My paperwork work was completed and emailed to me in a timely manner. She acknowledged all my concerns and wants, I’m very satisfied with the service I received today."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Paola Torres provided you with knowledgeable and caring service throughout your auto insurance process. It's great to know that your paperwork was handled efficiently and that all your concerns were addressed. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, don’t hesitate to reach out!"
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Gabriela Zelaya

November 27, 2024

5  out of  5
rating by Gabriela Zelaya
"Excelente servicio por parte de la Agente Paola Torres, fue muy amable."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio de parte de la Agente Paola Torres. Apreciamos tus palabras y esperamos poder ayudarte nuevamente en el futuro. ¡Que tengas un excelente día!"
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Gary Davis

November 25, 2024

5  out of  5
rating by Gary Davis
"Jessica Coker was very helpful and made the process very easy and simple."
We responded:
"Thank you for your feedback! We're thrilled to hear that Jessica Coker provided you with helpful assistance and made the process easy for you. We strive to ensure our customers have a smooth experience, and it’s wonderful to know we succeeded in your case. If you have any more questions or need further assistance, feel free to reach out!"
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Mohammad Saiful Islam

November 22, 2024

5  out of  5
rating by Mohammad Saiful Islam
"Betsy, you are best in helping. It was a smooth transition to State Farm from another. It's cheap even more Coverages compared to other."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Manuel Morales

November 22, 2024

5  out of  5
rating by Manuel Morales
"Muy contento y satisfecho con la atención en especial del agente Daniel rubio Muy profesional and kind Thank you very much"
We responded:
"Manuel, nos alegra saber que tuviste una gran experiencia con nuestra oficina de State Farm. ¡Estamos aquí para ayudarlo!"
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Ileana Wiesler

November 14, 2024

5  out of  5
rating by Ileana Wiesler
"It is difficult these days to find someone who is willing to take the time to listen and help. Jessica Coker has been fantastic! Always returns my calls when she says she will. She listens and has been very helpful. If you ever need help ask for her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephane Merot

November 8, 2024

5  out of  5
rating by Stephane Merot
"Kasey is absolutely amazing in customer service and was able to answer all my questions and advise. The best! Thank you Kasey."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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HOWARD Newman

November 7, 2024

5  out of  5
rating by HOWARD Newman
"I have just finished working with Jessica Coker. Jessica is an all star, efficient and professional insurance agent to deal with. What a pleasure for me in today’s world. Jessica made great suggestions in my situation and they were 100%. I give Jesica Coker a A+ rating. When I move and buy my next place Jessica Coker will be the reason I continue to do business with the Vivian Suarez agency. Howard Newman"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cesar Feliz

October 25, 2024

4  out of  5
rating by Cesar Feliz
"Be careful. I found a lower auto insurance rate with a different company, and I requested a cancelation of my policies from this agency. That was two weeks ago and nothing has been done. I have called several times and when I'm lucky enough to get through to someone they tell me that an agent will call me back, but they never do. Ok, I finally got a resolution to my issue. To be fair, the agent was professional and courteous during the actual interactions. I believe this agency may be an option when my insurance needs change in the future."
We responded:
"Your feedback is valued, and we appreciate the 4 stars. Thank you for choosing State Farm for your insurance needs."
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Vera Gibbons

October 18, 2024

5  out of  5
rating by Vera Gibbons
"Insurance is complicated (!) but Jessica Coker patiently explained everything I needed to know in great detail, priced out various options, and even explained things over again when I was still confused ;) ! I now feel comfortable that I got the coverage that best suits my needs. Great customer service."
We responded:
"Hi Vera, Thank you so much for your kind words! We're thrilled to hear that Jessica Coker was able to guide you through the complexities of insurance and help you find the coverage that fits your needs. Providing excellent customer service is our priority, and it's wonderful to know you felt supported throughout the process. If you have any more questions in the future, please don't hesitate to reach out!"
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Sheila Apolinario

October 16, 2024

4  out of  5
rating by Sheila Apolinario
"I initially switched to State Farm from GEICO because I was getting a much better deal and the agent, Carlos, was super helpful. I have remained at State Farm despite a few setbacks, because of the excellent customer service from agent Amy. I appreciate that she followed up consistently on an issue that we had and kept me informed. New Service Manager, Kasey, has also been SUPER helpful and provided lots of valuable insight about my policy."
We responded:
"Thank you for sharing your experience with us! We're thrilled to hear that Carlos was super helpful. We're also delighted that you've remained with us due to the excellent customer service from Amy. Providing top-notch service and keeping our customers informed is always our goal. If there's anything else you need, please don't hesitate to reach out. Thanks again for choosing Vivian Suarez State Farm Agent!"
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Gina P

October 15, 2024

5  out of  5
rating by Gina P
"The best decision I made today was to call and speak with Jessica Coker to review my home owners and car insurance policies. She was extremely helpful and took the time to educate me on the various options for each policy. I'm definitely a happy customer! Thanks again Jessica!"
We responded:
"Hi Gina, Thank you for your positive feedback! We're thrilled that speaking with Jessica Coker was a great decision for you. Your satisfaction is important to us, and we'll make sure to pass along your kind words to Jessica. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services and for your valuable feedback!"