Reviews
State Farm® Agent Vivian Suarez
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Miguel Norato
November 6, 2026
"I had a great experience with Isaac! He was very friendly, professional, and helpful throughout the entire process of transferring my insurance policy from South Carolina to Florida. He took the time to answer all my questions and made everything easy to understand. I really appreciate his excellent customer service. Highly recommended!"
We responded:
"Miguel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
Jessica Fasano
November 4, 2026
"I had a wonderful experience working with Paula Torres and Michael! They were both incredibly helpful, knowledgeable, and professional throughout the entire process of securing my auto insurance and bundling it with my existing policy. They made everything seamless, answered all my questions, and ensured I received the best options for my needs. Their customer service was exceptional, and I truly appreciate their time and assistance. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
Lisa Gash
November 4, 2026
"Issac Madrid, Reach out to me and it was a pleasure speaking with him he a me a good quote better than the one, I had and I thank him for that!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Pinquiere Jerome
October 30, 2026
"Mr. Madric was awesome in helping me get insurance at the best price. He was professional, knowledgeable, and made the process easy. I will definitely refer my friends and family to him!"
We responded:
"Thanks so much for the amazing review, Pinquiere! We really appreciate your support here in West Palm Beach. Just reach out anytime if you need us - we’re here for you. "
Ruth Matos
October 29, 2026
"Muy amable y eficaz"
We responded:
"Ruth, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Stacy Harris
October 21, 2026
"Paola Torres was so very helpful at me getting my first time Florida Auto and renters insurance. She communicated promptly and got me all the information I needed. I highly recommend this office in State farm insurance."
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
Adan Bonilla
October 20, 2026
"Paola was so helpful and knowledge"
We responded:
"Thank you so much for the 5 stars, Adan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
SAND SAB
October 20, 2026
"We have our COMPANY VEHICLE INS. w/ VS."
We responded:
"SAND, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my West Palm Beach insurance team! - Your State Farm Agent, Vivian Suarez "
Roster Vilce
October 15, 2026
"Paola Torres is a good argent ever she so hospitality"
We responded:
"Roster, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my West Palm Beach insurance team! - Your State Farm Agent, Vivian Suarez "
Stephane Verdille
October 14, 2026
"Paola Torres.
She was extremely helpful and as a lovely personality. Thanks a lot."
We responded:
"Wow, thank you for the 5-star review, Stephane! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Juan Torres
October 13, 2026
"Paola Torres has excellent service! Very helpful, professional, and responsive. Took the time to answer all my questions and made the whole process easy. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the 5 stars, Juan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Valeria Ollarvez
October 13, 2026
"10/10 service from Paola Torres! Highly recommend her if you want someone who actually cares about helping you and making the process stress-free. Thank you, Paola! 🚗👏"
We responded:
"Valeria, thank you for the amazing review! Our West Palm Beach insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Vivian Suarez, your State Farm Agent "
Richard Berman
September 25, 2026
"Betsy was terrific and so helpful to work with!!"
We responded:
"Richard, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Vivian Suarez and Team "
Russell Carlson
September 17, 2026
"Betsy was great- very prompt and courteous. Helped with claim and adding new coverage to current policy all at the same time with professionalism."
We responded:
"Wow, thank you for the 5-star review, Russell! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Angelia
September 17, 2026
"Paula is amazing and so helpful. She was informative. Thank you for all your help."
We responded:
"Thank you so much for your kind review, Angelia! If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent "
Cole Smith
September 17, 2026
"Paula Paola Torres was great! Saved me a lot of money and was super friendly and helpful! Will use her again and recommend"
We responded:
"Cole, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Stacey MacAlister
September 17, 2026
"THANKS Brandon, I greatly appreciate your expert assistance navigating rental insurance in addition to my SUV coverage for the past six years. THANKS to Vivian too for only hiring the BEST representatives like Brandon to assist us!💫 ROCK STAR TEAM!"
We responded:
"Thank you so much for the 5-star rating, Stacey! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
Jeff Greaves
September 16, 2026
"Used for new renter’s and auto for my son. Friendly and helpful. Nice savings from bundling."
We responded:
"Jeff, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
Ozzy Headshots
September 11, 2026
"Betsy Merino was excellent, helped me promptly, efficiently, and with excellent knowledge and communication. Thanks Betsy! 🌟🌟🌟🌟🌟"
We responded:
"Ozzy, thank you for the fantastic review! We’re always here to support you with your insurance needs in West Palm Beach. "
Sarah Sherman
September 9, 2026
"Very attentive, polite and understanding. Betsy guided me throughout the whole process making the experience easy and understandable while getting the best rate that exists."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Veronica Le
September 8, 2026
"Betsy was the agent who helped me navigate the convoluted world of insurance. She patiently answered my questions. She made sure that I got the best car coverage for half the price I was paying on my previous car insurance. Thank you, Betsy"
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
Michael Levine
September 6, 2026
"Great experience insuring a collector vehicle. Betsy was attentive and professional."
We responded:
"Thank you so much for your kind review, Michael! If you need insurance assistance, we are just an email or call away! - Vivian Suarez, your State Farm Agent "
Viviana Montano
September 4, 2026
"Excelente servicio por parte de Juan Carlos! Fue muy amable y profesional, y respondió todas mis preguntas con claridad. Me ayudó a entender mejor mis opciones y estuvo pendiente durante todo el proceso. Agradezco mucho su ayuda y recomiendo su excelente servicio."
We responded:
"Viviana, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
Swapon Chitra
September 4, 2026
"Paola is a very nice cooperative person. I am very glad to Paola's work and believe."
We responded:
"Wow, thank you for the 5-star review, Swapon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Nancy Carballo
September 4, 2026
"I had a great experience working with Paola at this location. She was very knowledgeable and communicative! I know I can always rely on her to have my best interest!"
We responded:
"Thank you so much for the 5 stars, Nancy! We truly appreciate your feedback and are always happy to help whenever you need us. "