State Farm® Insurance Agent Vivian Suarez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alper Sualp
August 18, 2026
5
out of
5
rating by Alper Sualp
"Paula Torres was amazing to work with! She was very friendly, professional, and had such a positive and welcoming energy. She explained everything clearly and made the whole experience easy and comfortable. I really appreciate her kindness and great customer service. Highly recommend Paula!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in West Palm Beach. "
Theresa Drapkin
August 17, 2026
5
out of
5
rating by Theresa Drapkin
"Brandon was so helpful. He helped me problem-solve and took care of researching a new plan for our family and assisted with the policy setup, as well as answering all of my questions by phone and email. He was a pleasure to work with! Thank you!"
We responded:
"Hi Theresa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach. If you ever need help, we are just a phone call away! - Your State Farm Agent, Vivian Suarez "
Jose Luis Palet Pereira
August 17, 2026
5
out of
5
rating by Jose Luis Palet Pereira
"Great service and always happy to help, Thank you"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Palm Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vivian Suarez and Team "
Alexandra Andreeva
August 12, 2026
5
out of
5
rating by Alexandra Andreeva
"Great specialist! Paola helped me with renters insurance. She was very profesional and fast."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Palm Beach insurance team. "
Ricardo Gurgel
August 11, 2026
5
out of
5
rating by Ricardo Gurgel
"I have had my insurance through this agency for years and they are great! I called to add a new vehicle and Betsy Merino was super friendly and helpful. Had the insurance card in my inbox in no time. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Palm Beach to know you had such a great experience with us. "
Liz Logan
August 11, 2026
5
out of
5
rating by Liz Logan
"I had an absolutely wonderful experience with Paula the customer service representative. She was kind, professional, and genuinely helpful throughout the entire. She went above and beyond and I felt valued as a customer. It’s rare to receive such exceptional customer service, and I truly appreciate the time and care Paula took to help me. She is a wonderful representative and a real asset to the company. Thank you State Farm 😊"
We responded:
"Hi Liz, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Palm Beach. If you ever need help, we are just a phone call away! - Your State Farm Agent, Vivian Suarez "
Davis Johnson
August 10, 2026
5
out of
5
rating by Davis Johnson
"Brandon always takes such great care of all my needs. Highly recommend!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ivonne Stephens
August 8, 2026
5
out of
5
rating by Ivonne Stephens
"They have always been very helpful. I have several policies with them. Recently, Brandon was extremely helpful and filled out the required paperwork very quickly."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
TheT3RICH
August 7, 2026
5
out of
5
rating by TheT3RICH
"Very knowledgeable and very helpful"
We responded:
"Thank you so much for the 5 stars, TheT3RICH! We truly appreciate your feedback and are always happy to help whenever you need us. "
joan schonherz
August 5, 2026
5
out of
5
rating by joan schonherz
"Betsy was amazing!!! She saved us money and made us feel very comfortable with our coverage for our car and umbrella I highly recommend this agency!"
We responded:
"Thank you so much for your wonderful feedback of us here at Vivian Suarez’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Vivian Suarez’s Insurance Team "
Mike Hoffman
August 4, 2026
5
out of
5
rating by Mike Hoffman
"Been working with these folks for a few months and they are great. A routine call to Jackie saved me $30 a month. Great staff very easy to work with 10 out of 10 highly recommend."
We responded:
"Thank you for taking the time to leave such a wonderful review, Mike! We’re thrilled to hear that Betsy made your experience a breeze. 😊 Her kindness and support truly make a difference! We appreciate your feedback and can’t wait to assist you again in the future. If you need anything else, just let us know! 🙌 Vivian Suarez - State Farm Insurance Agent"
Stephane Merot
August 4, 2026
5
out of
5
rating by Stephane Merot
"Brandon is absolutely amazing in customer service and was able to answer all my questions and advise. The best! Thank you Brandon"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
William Gray
July 31, 2026
5
out of
5
rating by William Gray
"PAULA WAS INCREDIBLY HELPFUL AND A PLEASURE TO SPEAK WITH. to speak with. Kudos to Paula and the entire team for their outstanding professionalism."
We responded:
"Hi William, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vivian Suarez’s team. Please reach out to us if any questions come up! - Vivian Suarez’s Insurance Team "
Kylee Teller
July 31, 2026
5
out of
5
rating by Kylee Teller
"Been very helpful with my transition to Florida from Missouri and even saved a little bit of money. Thank you so much"
We responded:
"Thank you so much for the 5-star rating, Kylee! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vivian Suarez "
geryl kramer
July 30, 2026
5
out of
5
rating by geryl kramer
"I moved to Florida last year and I’ve been working with Brandon at State Farm, Vivian Suarez agency. Brandon has been helping me with my homeowners insurance and he’s been very very knowledgeable, thorough, and he follows up on questions or issues. Having someone at the agency who has specialized in homeowners insurance has been very helpful. I thoroughly enjoy working with him and the rest of the group at State Farm."
We responded:
"geryl, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
KachinaACDagility
July 30, 2026
5
out of
5
rating by KachinaACDagility
"A great experience getting my New Auto Insurance Policy. I’m very happy with the service and help getting through the process. Thank you very much. I am happy to be able to save money."
We responded:
"KachinaACDagility, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my West Palm Beach insurance team! - Your State Farm Agent, Vivian Suarez "
Candice Alexander
July 29, 2026
5
out of
5
rating by Candice Alexander
"JC was my agent on the telephone and I must say he was very helpful. I had a few questions and he answered them eloquently. He gave me the best option for my motor insurance and even informed of additions that would save me money and have me covered long term.
I suggest asking for him when you call the office"
We responded:
"Thank you so much for the 5 stars, Candice! We truly appreciate your feedback and are always happy to help whenever you need us. "
SV MAKO
July 28, 2026
5
out of
5
rating by SV MAKO
"Niyah W provided me the most excellent service, answers all my questions and has SUCH and AMAZING ENERGY! I loved talking with her! Very knowledgeable! Thank you so much for such brilliant kind and patient assistance! ⭐⭐⭐⭐⭐ 10/10 🏆 ❤️
Thank you!"
We responded:
"SV, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Vivian Suarez and Team "
Ricardo Arce
July 27, 2026
5
out of
5
rating by Ricardo Arce
"Betsy Merino is an excellent agent.congratulations."
We responded:
"Thank you for the 5-star review of Vivian Suarez’s team - we really appreciate your kind words! "
Nancy Ortiz
July 27, 2026
5
out of
5
rating by Nancy Ortiz
"So Thankful for Paola Torres. She was excellent help and provided everything I needed for my insurance. She answered really fast and quickly. Great Customer Service. Thank You Paola Torres, for smooth and pleasant experience."
We responded:
"Thank you so much for the 5 stars, Nancy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Melody Shen
July 27, 2026
5
out of
5
rating by Melody Shen
"Niyah is absolutely outstanding in all aspects of customer service. She understood exactly what the customer needs and provided a clear, concise explanation of what the policy covers. The entire process was fast, smooth and pleasant. Thank you, Niyah!"
We responded:
"Melody, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Vivian Suarez and Team "
Emelsi Plaza
July 23, 2026
5
out of
5
rating by Emelsi Plaza
"Niyah was great she had awesome customer service. The process went smooth and fast. Would definitely recommend!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Michael Crotwell
July 23, 2026
5
out of
5
rating by Michael Crotwell
"Betsy Marino was very helpful and patient .
A great experience over all ,thanks Betsy!"
We responded:
"Hi Michael, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vivian Suarez’s team. Please reach out to us if any questions come up! - Vivian Suarez’s Insurance Team "
Beverly Mitchell
July 23, 2026
5
out of
5
rating by Beverly Mitchell
"Walter is very knowledgeable and helpful. And nice."
We responded:
"Thank you for the 5-star review, Beverly! Here on State Farm Agent Vivian Suarez’s Team, we are proud to serve our community and appreciate your recognition. "
Judy Theresa Evans
July 23, 2026
5
out of
5
rating by Judy Theresa Evans
"Very knowledgeable"
We responded:
"Thank you so much for the 5 stars, Judy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "